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Care for your customers
Savings for your business

Better communication through smarter technology

Multiple channels

One platform

Over the Top. Works with your existing infrastructure, reuse your current investment.

Achieve digital transformation with our single integrated platform.

Seamless omni-channel experience. Let your customers choose the device that suits them.

Empower your customers with self-serve and slash call center costs.

Reimagine your customer’s experience

We have integrated proven customer interaction technology with the latest advances to create the ultimate in Customer Experience Management that your customers will love.

1CX

A unified intelligent customer experience across all channels including Visual IVR, Voice IVR, SMS/Messaging, Chatbot and Mobile.

Payments

PayPal and Braintree integration brings new ways to transact across all channels.

Biometrics and Speech

Pre-integrated technology like speech recognition and voice biometrics.

Nuamedia wins SME of the year in the 2017 Irish Australian Business Awards

Westpace 200 years proudly support Australia

Nuamedia is a Westpac Businesses of Tomorrow

Online multi-channel tools designed for you

Nuamedia invented multi-IVR, which brings together voice, visual, API and text (SMS, Chatbot) channels into one app.

Our products are fully integrated with the latest smart home assistants, including Google Home and Amazon Echo.

Let your customers see the future of customer interaction with the very latest natural language speech services.

Improve customer loyalty, advocacy and growth

Experience multi-channel customer interaction working in harmony with your existing call center

Our customers are testimony to our work

Built on our trust and value. We have helped companies in Australia improve millions of customer experiences since 2011.

Pizza Hut, Optus, Department of Transport, Commbank, Singtel